All Pushpay Processing merchants are required to complete a PCI (Payments Card Industry) Compliance Self-Assessment Questionnaire (SAQ) on an annual basis. This is a national standard that every merchant accepting card transactions needs to complete. This questionnaire is not difficult and, in most cases, only takes about 10 minutes to complete via the online portal for Pushpay Processing’s PCI Compliance partner, Trustwave Rapid Comply.
In an effort to help facilitate you through this process, Pushpay Processing has created a document (you can download the appropriate version below) that will help walk you through the SAQ. In the first few weeks after signing up, you will receive an email invite from Rapid Comply containing the information necessary to equip you to complete the SAQ. You receive this registration email once you are loaded into their system, so the SAQ cannot be completed prior to that time.
Please be on the lookout for this invite. Failure to successfully complete the PCI Compliance SAQ in a timely manner will result in a PCI Compliance fee of $19.95/month for each month you remain out of compliance.