In this article, we will go over how to refund a credit or debit card transaction.
In the event a donor has requested a credit or debit card payment to be refunded, you have the option to do so from the Admin Portal.
To refund a credit/debit card transaction:
- Click Transactions.
- Locate transaction and click transaction row to view transaction details.
- Click Refund.
- Click OK to confirm refund.